Terms of service

Terms of Service

Last Updated: June 26, 2026

Welcome to SIDVION. These Terms of Service ("Terms") govern your use of our website and the purchase of products from our online store. By accessing or using our website, you agree to comply with these Terms. If you do not agree, please do not use our website.

1. Acceptance of Terms

By visiting our website or purchasing products from SIDVION, you confirm that you are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.

2. Products and Services

SIDVION offers cosmetic and beauty products for personal use.

We reserve the right to:

  • Modify or discontinue products without prior notice.

  • Limit quantities purchased by any customer.

  • Refuse or cancel any order at our discretion.

We strive to display product colors and images accurately; however, actual colors may vary depending on your device's display settings.

3. Pricing and Payment

  • All prices are listed in Indian Rupees (INR).

  • Prices include applicable taxes unless otherwise stated.

  • Shipping charges, if applicable, are calculated at checkout.

  • We reserve the right to change prices without prior notice.

Accepted payment methods include:

  • UPI

  • Credit & Debit Cards

  • Net Banking

  • Wallets

  • Cash on Delivery (where available)

4. Order Acceptance

After placing an order, you will receive an order confirmation email or SMS.

This confirmation does not constitute acceptance of your order. SIDVION reserves the right to cancel or refuse any order due to:

  • Product unavailability

  • Pricing or technical errors

  • Suspected fraudulent activity

  • Verification issues

  • Any other legitimate business reason

If payment has already been received, the applicable refund will be processed.

5. Shipping and Delivery

Shipping timelines are estimates only and may vary due to courier operations, weather conditions, festivals, or unforeseen circumstances.

Please refer to our Shipping Policy for detailed information.

6. Returns and Refunds

Returns, replacements, and refunds are governed by our Return & Refund Policy.

Cosmetic products that have been opened or used are generally not eligible for return due to hygiene and safety reasons.

7. User Responsibilities

By using this website, you agree not to:

  • Use the website for unlawful purposes.

  • Submit false or misleading information.

  • Attempt unauthorized access to our systems.

  • Disrupt or interfere with website functionality.

  • Copy, reproduce, or exploit website content without written permission.

8. Intellectual Property

All content on this website, including but not limited to:

  • Logos

  • Brand names

  • Images

  • Product descriptions

  • Graphics

  • Designs

  • Text

  • Videos

is the exclusive property of SIDVION and is protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written consent.

9. Product Information Disclaimer

While we make every effort to provide accurate product information, we do not guarantee that product descriptions, images, pricing, ingredient lists, or other content are completely error-free.

Minor packaging or labeling updates may occur without prior notice.

10. Limitation of Liability

To the maximum extent permitted by law, SIDVION shall not be liable for any indirect, incidental, consequential, or special damages arising from:

  • Use of our website

  • Purchase or use of our products

  • Delayed deliveries

  • Website interruptions

  • Technical issues

Our total liability shall not exceed the amount paid for the product purchased.

11. Privacy

Your personal information is handled in accordance with our Privacy Policy.

By using our website, you consent to the collection and use of your information as described in our Privacy Policy.

12. Third-Party Services

Our website may contain links to third-party websites or services.

SIDVION is not responsible for the content, policies, or practices of third-party websites.

13. Changes to Terms

We reserve the right to modify these Terms of Service at any time without prior notice.

Updated terms will be posted on this page with the revised effective date.

Continued use of the website after any changes constitutes acceptance of the revised Terms.

14. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the competent courts where SIDVION operates.

15. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

SIDVION

Email: sidvionoverseas@gmail.com

Website: https://sidvion.com

Business Hours: Monday to Saturday, 10:00 AM – 6:00 PM (IST)