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Frequently Asked Questions
Quick answers to common queries. For anything else, use the form above.
How long does delivery take?
Standard delivery takes 3 to 5 business days across India. Express delivery (1 to 2 days) is available for most metros. You will get a tracking link as soon as your order ships.
What is your return policy?
We offer a 30-day return window for unused, sealed products. For hygiene reasons, opened makeup cannot be returned unless there is a manufacturing defect. Contact us and we will resolve it quickly.
Are your products safe for sensitive skin?
Yes. All Sidvion products are dermatologically tested and formulated to be gentle. If you have a specific skin condition or allergy, we recommend reading the full ingredient list on the product page before purchase.
How do I find my right shade?
Use our online shade finder on each product page, or message us on WhatsApp with a clear selfie in natural light. Our beauty advisors will guide you to the perfect match, free of charge.
Do you offer wholesale or B2B pricing?
Yes. We work with salons, beauty parlours, and retail stores across India. Write to us at sidvionoverseas@gmail.com with your business details and we will share our wholesale catalogue.
Can I track my order?
Absolutely. Once shipped, you will receive an SMS and email with your tracking number. You can also visit our Track Order page anytime or reach us on WhatsApp for a live update.